Privacy Policy

1. Introduction

Move Beyond ("Company", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our consultancy services, use our digital products, or visit our website.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, job title, company name
• Professional Information: Organization affiliation, role, industry sector
• Project Data: Event details, venue information, participant data for managed events
• Technical Information: IP address, browser type, device information, usage analytics
• Communication Records: Emails, meeting notes, project communications

2.2 Digital Product Data

For our digital solutions (Pass App, VR platforms, SaaS systems):

• User Account Data: Login credentials, user preferences, access permissions
• Event Access Data: QR codes, NFC data, entry/exit timestamps
• Analytics Data: Usage patterns, feature utilization, performance metrics
• VR Experience Data: Interaction patterns, session duration, preference settings

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Providing consultancy services, event management, and technical solutions
• Product Operation: Operating and maintaining our digital products and platforms
• Communication: Project updates, service notifications, technical support
• Analytics: Improving our services, understanding usage patterns, optimizing performance
• Legal Compliance: Meeting regulatory requirements and contractual obligations
• Marketing: Sending relevant industry insights and service updates (with consent)

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share information with trusted third parties who assist in our operations:

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Technical support and development partners
• Marketing and communication platforms

4.2 Client Requirements

For event management and consulting services, we may share relevant information with:

• Event venues and facility providers
• Security and access control systems
• Government agencies and regulatory bodies (as required)
• Sports federations and organizing committees

5. Data Security and Protection

We implement comprehensive security measures to protect your information:

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols
• Access Controls: Role-based access with multi-factor authentication
• Regular Audits: Security assessments and vulnerability testing
• Staff Training: Regular privacy and security awareness training
• Incident Response: Established procedures for data breach notification and response

6. Data Retention

We retain personal information for different periods based on the type of data and purpose:

• Client Project Data: 7 years from project completion (for contractual and legal purposes)
• Digital Product Data: During active subscription plus 1 year for account recovery
• Marketing Data: Until consent is withdrawn or account is deleted
• Website Analytics: 26 months from collection date
• Communication Records: 3 years for business relationship management

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

8. International Data Transfers

As we operate across the MENA and Gulf regions, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

• Essential Cookies: Website functionality and security
• Analytics Cookies: Understanding website usage and performance
• Preference Cookies: Remembering your settings and choices
• Marketing Cookies: Providing relevant content and advertisements (with consent)

You can manage cookie preferences through your browser settings or our cookie consent banner.

10. Children's Privacy

Our services are designed for business and professional use. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or website notification. The "Last updated" date indicates when the policy was most recently revised.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

13. Regulatory Compliance

This Privacy Policy is designed to comply with applicable data protection regulations including GDPR (for EU individuals), Egyptian Data Protection Law, and other relevant privacy regulations in the jurisdictions where we operate.